Portfolio Work Sample Sanitized / Anonymized

Building the Operating Model to Execute a Digital Strategy

How an embedded Growth Pod, integrated GTM planning, and an aggressive marketing modernization initiative unlocked a stalled product launch for a Fortune 500 media company.

Client Profile

National Streaming & Linear TV Provider

Fortune 500, 500+ person digital org

Engagement

Embedded Strategic Lead, Growth Pod

Late 2024 – Mid 2025

The Engagement

I was embedded inside a major streaming and linear TV provider's consumer digital organization during a significant period of operating model restructuring and market disruption.

The brand was responding to cord-cutting with a new digitally-native streaming product. My mandate: lead the "Growth Pod," audit their digital capabilities across 15 dimensions, and co-lead a marketing modernization initiative to reclaim control from a fragmented agency ecosystem.

15+
Audit Capability Dimensions Scored
500+
Digital Org Restructured
Cost Optimization target
Significant Vendor Scale-Down
Rebuilding Internal GTM Capability

The Core Problem

The right strategy. No operating model to execute it.

Large organizations launching new digital products often don't fail because they lack strategy — they fail because the operating model hasn't caught up. Internal teams (marketing, product, analytics) were siloed, and external agencies were optimizing for their own SOWs rather than unified business outcomes.

The Legacy Structure

Fragmented & Siloed

  • Disconnected Agencies: Multiple vendors owning campaign strategy, creative, and performance with no integrating client owner.
  • Siloed Internal Teams: Product, Marketing, and Analytics working in sequence rather than in parallel.
  • No Shared KPIs: Each team defining "success" differently, leading to a stalled GTM launch.

The Growth Pod Model

Integrated Execution

  • Marketing Modernization: Rebuilding internal capability to absorb functions that drive competitive advantage.
  • Cross-Functional Growth Pods: Embedding strategy, media, analytics, and product into a single accountable unit.
  • Unified Scorecards: A 15-dimension capability audit creating a shared language for success across all teams.

Growth Pod Operating System

I designed the overarching capability audit and modernization roadmap to serve as the "operating system" for the Growth Pod—creating shared language and shared accountability before any results existed.

Growth Pod Governance

Audit scorecards, pod architecture, and modernization roadmap.

Digital Maturity Scorecard (15 Levers)

Overall Readiness

2.4/5.0

Gap Identified

Assessment Areas

Media Strategy2.1
Data & Analytics3.8
Creative Ops1.5
GTM Alignment2.5

Evaluation Across 5 Lifecycle Stages

1. Discovery
Audience Definition
Media Mix
Market Mapping
2. Acquisition
Creative Testing
Agency Alignment
Performance Tracking
3. Activation
Offer Strategy
Funnel Optimization
Cross-Sell Paths
4. Engagement
Lifecycle CRM
Product Usage
Retention Modeling
5. Measurement
Unified Dashboards
Shared KPIs
LTV Tracking

Strategic Takeaways

Why execution requires an operating model that matches the strategy, and why measurement must precede performance.

1. The Agency Structure is an Org Design Problem

A fragmented digital strategy is rarely an agency problem. It's an organizational design problem. When internal ownership of campaign strategy, creative direction, and performance accountability is distributed across multiple vendors, every agency optimizes for their specific SOW instead of the unified business outcome.

2. Measurement Drives Behavior

The Growth Pod scorecard created shared language and shared accountability before any results existed. The act of agreeing on what success looked like across brand, media, digital, product, and analytics teams changed how those teams engaged with each other. Measurement infrastructure is not just a reporting tool — it's an operating governance mechanism.

3. Operating Model > Strategy

Large organizations launching new digital products into competitive markets often fail because the operating model hasn't caught up to what the strategy requires. Building the Growth Pod, unifying the GTM plan, and laying out the path to a modernized agency model was the critical work that connected strategy to actual execution.